Privacy Policy

This Privacy Policy explains how Llanishen Landscapes ("we", "us", "our") collects and uses your personal information when you contact us or use our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Llanishen Landscapes, a family-run landscaping business based in Capel Llanilltern, Cardiff. You can contact us at benbates196@hotmail.com or 07515 256132.

What we collect

• Name and contact details (phone, email, address) you give us when requesting a quote or booking work.
• Details of the work requested and any related correspondence.
• Basic technical data (e.g. anonymised analytics) when you visit our website.

How we use your information

• To respond to enquiries and provide quotes.
• To carry out and manage the services you have booked.
• To send invoices and keep accurate business records.
• To comply with our legal and tax obligations.

Legal basis

We process your personal data on the basis of contract (to provide our services), legitimate interests (running our business) and legal obligation (e.g. tax records).

Sharing your data

We do not sell your data. We may share limited details with trusted suppliers (e.g. accountants) or where required by law.

How long we keep it

We keep customer records for up to 7 years to meet HMRC requirements, then securely delete them.

Your rights

Under UK GDPR you can request access to, correction or deletion of your personal data. Contact us at benbates196@hotmail.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always be on this page.